Support

Support


We Are Here for You


Questions about your PureWick™ System? Need troubleshooting advice? We’re here for you! Explore the sections below or reach out to our dedicated customer support team for additional support. You can also download the Getting Started guide.


Ready to Order?

You can purchase the PureWick™ System without a prescription. The PureWick medical equipment and supplies sold through this website are not covered by Medicare, Medicaid or Commercial Insurance and are cash sales only.* Follow the link below to get the System delivered directly to you.

Ready to Order?

You can purchase the PureWick™ System without a prescription. The PureWick medical equipment and supplies sold through this website are not covered by Medicare, Medicaid or Commercial Insurance and are cash sales only.* Follow the link below to get the System delivered directly to you.

* Purewickathome.com, operated by C. R. Bard, Inc., is neither a Medicare or Medicaid enrolled or participating supplier, nor participating with any commercial insurance plans and will not submit claims or collect reimbursement for orders placed on this website. Items sold are not covered by Medicare or Medicaid and are cash sales only. Even if you are Medicare or Medicaid beneficiary, or have commercial insurance, you will be personally and fully responsible for payment for any items purchased.